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Terms and Information

By visiting our website, you are accepting this agreement. Karle Packaging reserves the right to modify these conditions at any time.
Karle Packaging does not share its materials and will not sell them to third parties. If you do not agree to any part of these terms and conditions, please do not use our website.

The following terms apply to these Terms and Conditions, the Privacy Statement and Disclaimer and all agreements: "Customer", "you", and "your" means you, the person who accesses the Site and complies with Company's Terms and Conditions. The terms "Company", "ourselves", "we", "us", "our" and "we" means our company. The words "party", "parties", or "we" refer to both the Client and ourselves. All terms and conditions refer to the offer, acceptance and consideration of payment necessary to assist the Client in the most appropriate manner to meet the Client's needs in the provision of the services specified by the Company.

User Content
You are responsible for the content sent, posted, uploaded, transmitted or advertised to or through our website. You accept that any material you send, upload or advertise to our Site or in connection with the content of our Site will not contain any text, trademarks or images or any copyrighted work of a third party for use unless you have obtained reasonable permission from the owner. You agree that you will not use any User Content provided on our Site or our Services to infringe any third party's right of publicity or any other intellectual property or proprietary rights that are unlawful, abusive, threatening, harassing, harmful to the privacy of others, vulgar, false, intentionally misleading, trade libel, obscene, patently offensive (e.g., promoting hatred, racism).

We have no control over the material uploaded/shared by our website customers. Therefore, we do not guarantee the validity, integrity or quality of the material. Karle Packaging is not responsible for any web content that you find offensive, harassing, abusive or illegal.

Removal of links from our website
If you find any link on our website objectionable for any reason, you may contact and notify us at any time. We will consider requests to remove links, but we are under no obligation or direct obligation to respond to you.

We do not warrant that the information on our Site is correct. We do not guarantee its completeness or accuracy, nor do we undertake to ensure that the Site remains available or that the material on the Site remains up to date.

Only you have the right to protect your account login information and control access to your registered account on our Site. You will be responsible for all orders and requests on your behalf. If someone accesses your account to place an order on our Site, then you or someone else will have access to your account. When you or anyone with access to your account grants access to reuse, create, copy, modify or display content on our Site.
To access all features of our Site, the Company requires users to register their email as well as a password for future access. The Site reserves the right to request any commercial and personal information if required.
You are the only person responsible for protecting login information such as passwords, which should not be disclosed in front of anyone. If any unauthorized person accesses your account, you agree that you are responsible for any such activity.
If you are a user of our website or intend to use the services we provide, you certify that you agree to Karle Packaging's privacy policy. You agree that you have read and understood the Privacy Policy and that it may collect and use your business and personal information as described in our Privacy Policy.

Return and Refund Policy
Stock products - if you have ordered the wrong product or it does not suit your needs, we are happy to return it to us provided it has not been opened - a 20% restocking fee will be charged. You will need to arrange for the product to be returned to our Sydney warehouse. 
Once the product has been inspected and restocked, we will refund the value of the product (minus shipping + 20% restocking fee)
If we have supplied the wrong product, we will immediately arrange for the correct product to be shipped to you and the defective product to be returned to us.

Custom Products - If you find a delivered product that is defective or not printed to specifications, then you need to notify us within 3 business days of receiving your order. Since they are custom made and therefore not eligible for resale, we will reprint your original order but will not offer a refund. Defect analysis will be performed by the management team. To receive a reprint of your original order, you must submit original images of the defective product and will need to send the defective product to the Company within 7 business days at your own expense in order to receive a reprint of your order. Defective products are not intended for your use. The fee for expedited orders is non-refundable.

If approved, how long does it take to receive a refund?
After Karle Packaging receives your merchandise, please wait up to 5 business days for your refund to be returned to your account. Your receipt of a refund will depend on how long it takes for your financial institution to complete the refund.

Order Production, Shipping and Delivery.
Turnaround time for Karle Packaging orders begins after you have paid in full for a custom product in which we have all the information needed to complete the order & your certification has been approved. This public turnaround time does not include shipping time. 

to the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will.

Limit or exclude our or your liability for death or personal injury.
Limit or exclude our or your liability for fraud or fraudulent misrepresentation.
Limit any of our or your liability in any way that is not permitted by applicable law, or
exclude any liability of ours or yours that may not be excluded under applicable law.
The limitations and prohibitions of liability set forth in this section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liability arising under the disclaimer, including liability arising in contract, tort and breach of statutory duty.
So long as the Site and the information and services on the Site are provided free of charge, we will not be liable for any loss or damage of any nature whatsoever.